IT Support & Helpdesk
Reliable IT Support, Anytime You Need It
IT support is essential for smooth business operations. Offshoring IT roles allows you to provide 24/7 technical assistance without high overhead costs. Parallel connects businesses with experienced IT professionals who deliver fast and reliable support.
Common Roles We Recruit
Helpdesk Support
First-line support for technical queries and troubleshooting.
IT Support Specialist
Assists with hardware, software, and network issues.
Systems Administrator
Manages IT infrastructure and ensures system security.
Cybersecurity Analyst
Protects business data from cyber threats.
Why Offshore These Roles?
- 24/7 Support – Ensure continuous IT assistance for your team and customers.
- Cost Efficiency – Access highly skilled IT professionals at a lower cost.
- Scalability – Expand or downsize IT teams based on business needs.
How Parallel Makes Offshoring Easy
- Recruitment: We find the best IT professionals tailored to your needs.
- HR & Compliance: We handle employment contracts, payroll, and legal requirements.
- Ongoing Support: We ensure your offshore IT team stays engaged and productive.
Testimonials
We’ve recently engaged Parallel Outsourcing for offshore resourcing, and the process has been seamless and well-managed. Our new team member that they sourced for us is already proving to be a valuable addition – reliable, skilled, and dedicated to delivering excellent service to our customers.
Ben Horsfield
Operations Manager – microsolve
Speak to an Offshoring Specialist
Hire top-tier offshore it support and helpdesk support at a fraction of the cost—get started with Parallel today.
Search for:
