Modern Offshoring for Small Business

A lean, transparent alternative to bloated BPOs — built for founders who need speed, flexibility, and clarity.

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Smiling man with glasses & crossed arms | Administrative Outsourcing Services | Parallel Outsourcing
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Smiling woman with long dark hair in a business setting | Admin Outsourcing | Parallel Outsourcing
Smiling man with glasses & crossed arms | Administrative Outsourcing Services | Parallel Outsourcing
Man in beanie and glasses, with computer in background | It Outsourcing | Parallel Outsourcing
Smiling woman with long dark hair in a business setting | Admin Outsourcing | Parallel Outsourcing
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Smiling woman in dark blue dress on a phone call | Outsource Payroll | Parallel Outsourcing
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Smiling woman in dark blue dress on a phone call | Outsource Payroll | Parallel Outsourcing
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Man with beard and textured hair smiling, wearing jacket | It Outsourcing | Parallel Outsourcing
Smiling woman in dark blue dress on a phone call | Outsource Payroll | Parallel Outsourcing

Why offshoring still matters

Offshoring isn’t the problem — the traditional outsourcing model is.

Many legacy providers were built for large corporations, using rigid engagement models, hidden margins, and expensive office-based operations.

 

Parallel was created to give small businesses a better option.

 

We help founders build dedicated offshore teams using a lean, transparent model designed specifically for small, fast-moving businesses.

1
High Cost of Labour

One of the biggest challenges when growing a business is the cost of staff. Exploring offshore outsourcing services in locations where the cost of living is much lower, like the Philippines, can result in savings of up to 70% on salary costs.

2
Talent Shortage

It is undeniable that many countries are facing a shortage of skilled talent. Fortunately, we now live in an interconnected global economy, giving us access to largely untapped talent pools through offshore outsourcing.

3
Staff Retention

It can be disheartening to invest significant time and resources in training employees, only to see them leave for perceived better opportunities. Filipino employees are widely recognised for their loyalty and dedication.

How it works

01
Consult

We begin by understanding your business, the role you want to hire, and how that person will fit into your team. We work with you to define responsibilities, required skills, communication workflows, and how the role will support your business as it grows. This allows us to design a recruitment process that identifies candidates who are both technically capable and a strong cultural fit for your team.

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02
Recruit

Our recruitment team sources and screens candidates from our network in the Philippines. We shortlist qualified candidates based on skills, experience, and suitability for small teams. You interview the candidates and choose who joins your business. Once selected, we manage employment contracts, onboarding, and setup so your new team member can start quickly.

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03
Retain

Parallel manages the employment and HR responsibilities for your offshore staff. We handle payroll, government compliance, benefits, and employment administration in the Philippines while supporting your team member through regular check-ins and wellbeing initiatives. This ensures your staff feel supported, engaged, and set up for long-term success.

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04
Grow

As your business grows, we help you expand and strengthen your offshore team. Whether you are adding new roles, improving team structure, or scaling operations, we work with you to ensure your offshore team continues to support your business effectively.

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Why Choose Parallel

Parallel was built to give small businesses a better way to build offshore teams.

Traditional outsourcing providers were designed for large corporations, with rigid engagement models and opaque pricing structures.

Parallel takes a different approach — combining transparent pricing, flexible hiring models, and hands-on support to help founders build high-performing offshore teams.

Talent We Hire

Parallel helps businesses hire dedicated offshore professionals across technical, digital, and support roles.

Our recruitment process focuses on finding people who can integrate directly into your team and contribute long-term.

Whether you need a single specialist or want to build a broader offshore team, we help you recruit high-quality professionals in the Philippines who work as part of your business.

Testimonials

FAQs

Search or browse our Frequently Asked Questions. If you have a specific question that is not covered by our existing FAQs, please submit your question to our Customer Service team.

What does Parallel do for small businesses?

Parallel helps SMEs build dedicated offshore teams in the Philippines. We manage recruitment, contracts, payroll, HR, and compliance, so you get reliable staff who work exclusively for your business without the headaches of managing overseas operations yourself.

What are the cost savings of hiring through Parallel?

Hiring offshore staff in the Philippines can be up to 70% less expensive than hiring the same role locally. This cost advantage comes without compromising quality—your employees are fully qualified, dedicated, and properly supported under local employment laws.

How is Parallel different from freelancer platforms?

Freelancers are fine for short projects but risky for long-term roles. Parallel recruits full-time employees under proper contracts, giving you stability, retention, and peace of mind while we stay invisible in the background.

Do I get a dedicated offshore employee?

Yes. Every placement is a full-time employee who works only for your business. They learn your systems and culture and report directly to you, just like a local staff member would.

What types of roles can Parallel recruit?

We specialise in roles like web development, design, IT support, customer service, sales support, finance, bookkeeping, and administration. If the job can be done remotely, we can likely recruit for it.

How does Parallel ensure staff quality?

We run structured recruitment, including technical testing, interviews, and background checks. You only meet candidates who match your requirements, saving you time and risk.

What support do employees get once hired?

Our Philippines-based HR and management team handles payroll, compliance, onboarding, and wellbeing. This creates a supportive environment, which leads to better engagement and longer retention.

What if I already employ staff in the Philippines?

We can act as your Employer of Record (EOR), taking over payroll, compliance, and HR. This removes legal risk and saves you the hassle of managing it yourself.

Why should small businesses choose Parallel?

We’re Australian-owned, with over a decade of offshoring experience, and our model is built specifically for SMEs. With transparent pricing, dedicated staff, and savings of up to 70% compared to local hires, we make offshoring a stable, long-term solution.

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